Welcome to Atlantis
Getting started checklist
The short list of things to do in your first session, for buyers and for suppliers.
For: Buyers and suppliers
For buyers
- 1Create an account as a Buyer and verify your email with the 6-digit code.
- 2Wait for account approval. You will get an email when your account is active.
- 3Check your company details and add your brand preferences in Settings, so the brands you trade appear first on your Overview.
- 4Turn on two-step verification to protect your account.
- 5Find products in the catalog, and learn how cases, pallets and trucks are priced.
- 6Add products to your cart and bring each line up to its minimum order quantity.
- 7Place your order, then follow it in Orders & tracking.
For suppliers
- 1Create an account as a Supplier and verify your email.
- 2Wait for account approval. The approval email links straight to your Supplier Hub.
- 3Set your default currency in Settings, so new products and uploaded sheets start in it.
- 4Create your first product, or upload many at once with a bulk file.
- 5Watch the product status: fix anything marked Needs changes and resubmit.
- 6Keep prices and stock current, and confirm new orders promptly from Orders.
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Still stuck? The Support Assistant can check your own orders and cart.
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