Account setup & verification
Account approval
Every account created with email and password is reviewed by the Atlantis team before it becomes active. Here is what each account status means.
For: Buyers and suppliers
After you verify your email, the Atlantis team is notified and reviews your registration. Until then, signing in shows a message that your account is awaiting approval.
Account statuses
| Status | What it means | What you can do |
|---|---|---|
| Awaiting approval | The Atlantis team hasn't reviewed the account yet. | Wait for the approval email. Questions: Info@atlantisfmcg.com |
| Active | Approved. You can sign in and use the platform. | Buyers start in the catalog; suppliers in their supplier dashboard. |
| Rejected | The application wasn't accepted. | You receive an email. Contact Info@atlantisfmcg.com to discuss it. |
| Blocked | Access has been suspended. | Contact Info@atlantisfmcg.com. |
When you are approved
You receive the email "Welcome to Atlantis — Your account is approved!". Its button takes suppliers to the Supplier Hub and buyers to the homepage.
Good to know: Accounts created with Sign in with Google are buyer accounts and are active immediately. See Sign in with Google.
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