Atlantis Help Center

Supplier guide

Your Supplier Hub

A tour of the Supplier Hub: where to manage products, stock, orders and settings, and what the overview numbers mean.

For: Suppliers

Before you start

  • An approved supplier account.

After you sign in, open your supplier dashboard. Every section below is one click away from it.

Sections

SectionUse it to
Business OverviewSee sales, orders, what needs your attention, and stock alerts
Inventory & ProductsCreate and edit listings, upload files, update prices and stock
Stock & ReservationsSee available, reserved and in-transit cases, and adjust stock
OrdersConfirm or decline new orders and attach invoices
SettingsCompany details, default currency, notifications and security
SupportThe Support Assistant and conversations with the Atlantis team about orders

The Business Overview

  • Sales, Orders, Awaiting your confirmation and Live products for the period you select.
  • Sales over time for confirmed orders, valued at your own prices.
  • Needs attention: orders waiting for you and listings that need changes.
  • Top products, Recent orders, Stock alerts, Products needing your input, Recent stock changes and Sales by category.

Good to know: All sales figures use your prices, before the Atlantis margin. You never see the price the buyer pays.

The Hub is available in seven languages: English, Arabic, French, Romanian, Italian, Spanish and Portuguese. Use the language switcher in the header.

Still stuck? The Support Assistant can check your own products, stock and orders.

Open support