Atlantis Help Center

Orders, mixed loads & cart

Minimum order quantity (MOQ)

Each product has a minimum you must order. The cart shows how far each line is from it, and checkout opens when every line meets it.

For: Buyers and suppliers

How the minimum is set

The supplier sets the minimum and its unit: pieces, cases, pallets or trucks. It is shown on the product page and on each cart line, for example MOQ 5 cases.

What the cart shows

Line stateWhat you see
Below the minimum"Below MOQ: add 1 more case to meet the minimum." with a progress bar, e.g. 4 of 5
Minimum met"MOQ met" with the quantity, e.g. 5 of 5

Lines below their minimum show an indicative price but aren't counted in the order total yet. Checkout unlocks when every line reaches its minimum.

Variants count together

Quantities of different variants of the same product add up towards that product's minimum. Different products are counted separately.

Example · Example

A drink has a minimum of 5 cases and comes in two flavours. 3 cases of one flavour and 2 of the other make 5 cases: the minimum is met.

3 cases of this drink and 2 cases of a different product don't combine: the drink line is still 2 cases short.

Still stuck? The Support Assistant can check your own orders and cart.

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