Atlantis Help Center

Supplier guide

Product statuses and review

What each listing status means, which edits send a live product back to review, and which apply immediately.

For: Suppliers
StatusVisible to buyers?What to do
DraftNoComplete the missing fields the editor lists, then submit
PendingNoWait for the Atlantis review
Needs changesNoRead the Atlantis comment, fix the listing and resubmit. You also get an email.
Approved (live)YesKeep price and stock current
RejectedNoRejected listings can't be edited. Create a new listing if appropriate.

Editing a live product

You changeResult
Name, brand, category, barcode, photos, origin or weightThe product goes back to review before the change is shown
Price, stock, packaging, minimum order, BBD or lead timeApplies immediately

Important: A live product must stay complete. If an edit removes a required field, you will see "A live product must stay complete. You removed: …".

You get an in-app notification when a product is approved or rejected. Every change is recorded in the product's change history.

Still stuck? The Support Assistant can check your own products, stock and orders.

Open support