Welcome to Atlantis
What is Atlantis?
Atlantis is a B2B marketplace for fast-moving consumer goods (FMCG), where businesses buy branded products by the case, pallet or truckload from approved suppliers.
Welcome to Atlantis. Whether you're a buyer comparing wholesale offers or a supplier managing products and inventory, this Help Center guides you through the platform, explains how key workflows work, and helps you resolve common issues.
Who uses Atlantis
| Account type | What you do on Atlantis |
|---|---|
| Buyer | Wholesalers, distributors, importers, exporters and other bulk-trading businesses find products, compare offers, and place orders by the case, pallet or truckload. |
| Supplier | Brand owners, distributors and traders list products with their price, packaging and stock, and confirm the orders they receive. |
Atlantis sits between the two. The Atlantis team reviews new accounts and new listings, confirms each order with the buyer, and arranges payment and delivery.
What you can buy
The catalog is organised into departments such as Confectionery, Snacks, Beverages, Personal Care, Beauty, Household, Food, Baby, Pets and Health. Every listing has a barcode (EAN/GTIN), a brand, a country of origin and the location the goods are dispatched from.
How Atlantis is different from a retail shop
- You buy in trade units. Prices are shown per case, and you order cases, pallets or full truckloads.
- Products have minimum order quantities. Each listing states its minimum, and the cart shows how far each line is from it.
- Nothing is charged online at checkout. Your order is received first; the Atlantis team then contacts you to confirm payment and delivery. See How payment works.
- Delivery is priced per order. Where Atlantis has a rate for your route, checkout shows the delivery charge; otherwise the Atlantis team quotes freight after you order.
Good to know: Prices are visible only to signed-in accounts. Visitors can browse the catalog, but every price is hidden until they sign in.
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Still stuck? The Support Assistant can check your own orders and cart.
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