Goods inspection
When Atlantis arranges an inspection for your order, the goods are checked against the confirmed order — quantity, barcodes, dates and condition — and documented before the order moves on.
Barcodes, quantities, dates and condition — against the confirmed terms, line by line.
If something doesn’t match, you decide with Atlantis: accept, adjust or reject. Nothing is decided for you.
Findings, photos, the date and the inspector are recorded on the order itself.
Inspection is arranged per order — it isn’t included automatically. Ask before you order: the team confirms whether it’s possible for your route, where it would happen and what it costs, before anything is booked.
You open the pallet. You count the cartons. You find the problem — after it has arrived.
EAN check
The scanned barcode doesn’t match the confirmed order — often another market’s version or a different pack size.
Best-before
08 / 2026 BBD
Remaining shelf life falls below what was offered. Dates are read from sampled cartons across the pallet, not only the top layer.
Carton count
Counted per layer46 / 48
Fewer cartons than confirmed. Every layer is counted per line, not estimated from the top.
Condition
Photographed2 crushed
Crushed, wet or opened cartons are photographed and noted against the shipment.
Where an inspection is arranged, every line is counted, every barcode is read, and every finding is written down — before the order moves on. If the goods don’t match what you confirmed, you decide what happens next.
Resolution
If an order doesn’t match what you confirmed, you choose how to resolve it with Atlantis and the supplier. The outcome is recorded on the order; refunds and adjustments are arranged by the team, not automatically.
The checklist
| Check | What the inspector does | On the report |
|---|---|---|
| EAN and variant | Scans units and cartons; compares flavour, size and language version with the confirmed line | Finding: barcode / variant |
| Quantities and cartons | Counts cartons per line and layer; checks units per carton | Ordered vs received, per line |
| Best-before dates | Reads dates on sampled cartons across the pallet | Finding: date, with what was found |
| Packaging condition | Notes crushed, wet or opened cartons and damaged pallets | Finding: condition, with photos |
FMCG /ˌɛf ɛm siː ˈdʒiː/
The report sits on the order itself, so you, the supplier and Atlantis work from the same facts. You get a notification when it’s added.
Inspected 14 Sept 2026 · Inspector name
| Product | Ordered | Received |
|---|---|---|
| Chocolate wafer bars 45 g | 2 pallets | 2 |
| Instant coffee 200 g jar | 1 pallet | 1 |
Best-before date · Instant coffee 200 g jar
Best-before 03/2027 on 4 sampled cartons; the offer stated at least 12 months remaining.
Packaging condition · Chocolate wafer bars 45 g
Two cartons crushed on the top layer of pallet 2 (photographed).
Before it ships
Tell us the products, quantities and route. We’ll confirm what’s possible before you order.
