Troubleshooting & common errors
Price and stock update file errors
Why a row in your price and stock update file wasn't applied.
For: Suppliers
| Message | Fix |
|---|---|
| "This Atlantis ID isn't one of your products." | Don't edit the Atlantis ID column. Download your catalog again. |
| "No product of yours has this barcode. This file only updates existing products." | Create new products with the bulk upload instead. |
| "Several of your products share this barcode — add the Atlantis ID column to choose one." | Keep the Atlantis ID in each row. |
| "Rejected listings can't be updated." | Remove the row. |
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