Troubleshooting & common errors
"Only N cases in stock" or "out of stock"
You asked for more than the supplier has available.
For: Buyers
What you see
- "{Product}: only 40 case(s) in stock. Reduce the quantity." (or "…in stock for all your lines together" when several lines share the product)
- "{Product} is out of stock."
- "Not enough stock for {Product}. Reduce the quantity or contact the supplier." when placing the order
How to fix it
- 1Use the Set to N link on the line to set the largest quantity available, or type a smaller quantity.
- 2If you need more than is in stock, request a quote or compare other offers for the same barcode.
Good to know: Buyers can't contact suppliers directly. For stock questions, contact the Atlantis team.
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