Atlantis Help Center

Troubleshooting & common errors

"Only N cases in stock" or "out of stock"

You asked for more than the supplier has available.

For: Buyers

What you see

  • "{Product}: only 40 case(s) in stock. Reduce the quantity." (or "…in stock for all your lines together" when several lines share the product)
  • "{Product} is out of stock."
  • "Not enough stock for {Product}. Reduce the quantity or contact the supplier." when placing the order

How to fix it

  1. 1Use the Set to N link on the line to set the largest quantity available, or type a smaller quantity.
  2. 2If you need more than is in stock, request a quote or compare other offers for the same barcode.

Good to know: Buyers can't contact suppliers directly. For stock questions, contact the Atlantis team.

Still stuck? The Support Assistant can check your own orders and cart.

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