Troubleshooting & common errors
Photo upload errors
Fix problems adding product photos.
For: Suppliers
| Message | Fix |
|---|---|
| "{file} isn't an image." | Choose a JPEG, PNG or WebP file. |
| "{file} is larger than 15 MB." | Resize or compress the image. |
| "Image is larger than 10 MB." | Applies to photos added from a barcode lookup or link; use a smaller image. |
| "That link isn't a JPEG, PNG or WebP image." | Link directly to an image file, not a web page. |
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