Glossary & best practices

Best practices for supplier listings

Habits that get listings approved faster and help buyers order with confidence.

For: Suppliers

Use the exact barcode of the unit you sell. It groups your offer with others for the same product and finds the right photos.
Give complete packaging data. Pieces per case, cases per pallet and pallets per truck unlock every ordering option.
Use real, clear photos. Show the front of the pack. Check that the pack size matches the listing.
Choose a specific category, not a general one.
Keep stock current. Orders reserve stock immediately; out-of-date stock leads to declined orders.
Set a realistic minimum order. Too high a minimum blocks smaller buyers.
Add lead time and BBD. Buyers compare them across offers.
Confirm orders promptly. Buyers see "Awaiting confirmation" until you do.

Still stuck? The Support Assistant can check your own products, stock and orders.

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