Orders, mixed loads & cart
How the cart checks minimums and stock, mixed loads, and order statuses.
6 articles
Minimum order quantity (MOQ)
Each product has a minimum you must order. The cart shows how far each line is from it, and checkout opens when every line meets it.
Everyone
Mixed pallets and mixed truckloads
Fill one pallet or truck with several variants of the same product, and the rules a mixed load must follow.
Everyone
How the cart checks stock
The cart compares each line with the supplier's current stock, and stock is reserved when you place the order.
Buyers
Order statuses
What each order status means for buyers and suppliers.
Everyone
Cancelling an order
Who can cancel an order, and what to do if you need to change or cancel one.
Everyone
Promo codes
Apply a promo code at checkout and what each message means.
Buyers