Atlantis Help Center

Delivery & fulfillment

Tracking a shipment

Tracking details appear on the order once Atlantis adds the carrier reference.

For: Buyers
  1. 1Open the order in Orders & tracking.
  2. 2When the order is Shipped, the carrier and tracking number appear, with a link to the carrier's site.
  3. 3Until the reference is added, the order says tracking will appear once the carrier reference is added.

You also receive a status email when the order ships, including the tracking link.

Still stuck? The Support Assistant can check your own orders and cart.

Open support